Refund and Return Policy

At Samaa Consulting, we are committed to providing the highest quality services to our clients. If for any reason you are not satisfied with our services, you can request a refund within 7 days of your purchase.

Refund Eligibility

To be eligible for a refund:

•The request must be made within 7 days of the initial purchase date.

•The service must not have been fully rendered or completed beyond initial setup and consultation.

How to Request a Refund

1. Contact Us: Email our support team at [email protected] with your purchase details and reason for the refund request.

2. Review Process: Our team will review your request within 2-3 business days and may contact you for additional information if needed.

3. Approval and Processing: If your refund request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Non-Refundable Items

•Any services that have been fully completed.

•Any third-party services or products purchased through Samaa Consulting.

Exchanges

We do not offer exchanges for services. If you are unhappy with a service, please contact us to discuss your concerns, and we will work to resolve them.

Late or Missing Refunds

If you haven’t received a refund within the stated time frame, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [email protected].

Thank you for choosing Samaa Consulting. We value your business and are committed to your satisfaction.